User Researcher

En Ayvens, el progreso comienza contigo . Nuestras ambiciones de dar forma al futuro de la movilidad sostenible están impulsadas por nuestro talento. Únase a nosotros y mejore con cada movimiento. At Ayvens we have an opening for an User Researcher What are you going to do? As our User Researcher, you will be responsible for driving user-centered decision making across our digital products by planning, executing, and communicating high-quality research that informs design and product strategy. Your responsibilities will include: - Planning and conducting qualitative and quantitative user research across the product lifecycle - Translating research findings into clear, actionable insights for product and design teams - Collaborating closely with product managers, designers, and engineers to shape product direction and vision - Selecting appropriate research methods (e.g. interviews, usability testing, surveys, analytics) based on research questions - Creating and maintaining research documentation, repositories, and insight tracking - Advocating for user needs and embedding a user-centered mindset across the organization - Supporting and mentoring designers and product teams in conducting lightweight research Who are we looking for? The ideal candidate has the experience and interpersonal skills necessary to gather user insights, translate these into meaningful product improvements and effectively collaborate across teams and geographies. Aside from being a skilled researcher, you are curious, proactive, and passionate about understanding user behavior. You will have relevant experience in a similar role, holding a Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Design, or a related field. - 3–5 years of experience in user research within a multi-domain digital product environment - Strong expertise in both qualitative and quantitative research methods, with the ability to effectively plan and execute studies - Ability to clearly communicate insights and influence stakeholders up to C-level - Experience working in cross-functional product teams - Familiarity with research tools and platforms (e.g. UserTesting, Hotjar, Matomo, Google Analytics) - Strong organizational skills and ability to manage multiple research projects simultaneously - Comfortable working in an international, collaborative environment - Fluent in English is required. What do we offer? We're on this journey together. By investing in professional growth, rewards and incentives, plus plenty of training and experience on the job, we create an inspiring environment for our colleagues that fosters high performance with positive impact. Enjoy comprehensive rewards and recognition. We believe in rewarding you holistically, through compensation, competitive benefits and rich development opportunities. Discover your talent. We enable you to reach your full potential by offering you the opportunities and support to reach the next level in your career. Benefit from a healthy, positive work atmosphere. We offer a wide variety of benefits to help keep you mentally and physically strong and to find the perfect work–life balance. Find a shared sense of belonging. We create an engaging environment where you can be your authentic self and harness your commitment, curiosity and collaboration. Build a sustainable future. We’re conscious of our environment and the societies we’re part of and we work together to drive electrification and lead the way to decarbonisation. Make your Move at Ayvens Ayvens provides a unique opportunity: the chance to accelerate the transition to electric, lead the way to decarbonisation and shape the industry’s digital transformation. Behind the wheel, our people make the difference, driving us towards our ambitions. Ayvens is home to the best talent in the industry – so if you’re looking for a fulfilling career with positive impact, we’d love to discuss your opportunities with us! Ready to make your move at Ayvens? Join a global leader in sustainable mobility   and follow @ayvens , @lifeatayvens , and Ayvens on LinkedIn to check out what’s happening at Ayvens! Our commitment We’re committed to building a culture where everyone can be themselves and where everyone gets an equal chance to make their journey count. If you’d like to learn more about our DE&I journey – and how you can contribute – please find out more on Career pages of our website. ¿Por qué Ayvens? Con más de 3,1 millones de vehículos gestionados en más de 40 países, ofrecemos arrendamiento de servicio completo, servicios de suscripción flexibles, servicios de gestión de flotas y soluciones de movilidad múltiple a clientes de todos los tamaños, incluidas grandes empresas, pymes, profesionales y particulares. Al aprovechar nuestra posición única para liderar el camino hacia el cero neto y dar forma aún más a la transformación digital de la industria, estamos bien posicionados para satisfacer las cambiantes necesidades de movilidad de nuestros clientes y brindarles las soluciones que necesitan para prosperar. En Ayvens creemos que nuestro éxito está impulsado por nuestro compromiso con la satisfacción del cliente. Nuestro equipo está dedicado a brindar soluciones innovadoras y servicios basados en tecnología que ayudan a nuestros clientes a concentrarse en sus negocios cotidianos. Estamos comprometidos con la movilidad sostenible y la hemos convertido en una parte central de nuestra estrategia. En todo lo que hacemos, nos guiamos por los principios de autenticidad, curiosidad, compromiso y colaboración. Nuestro objetivo es fomentar una organización diversa en personas e ideas, donde todos puedan prosperar y ser ellos mismos, sin importar quiénes sean. Únete a nosotros en este emocionante viaje mientras continuamos la transformación hacia la adopción a gran escala de la movilidad sostenible y brindando a nuestros clientes las soluciones que necesitan para tener éxito. Siga nuestra página para obtener las últimas actualizaciones, noticias y conocimientos.