Software Operations & Maintenance Lead

Software Operations & Maintenance Lead San Fernando de Henares, Madrid · Hybrid At Indra Group, Tech for the future , we lead the development of cutting‑edge technological solutions that transform mobility, public services and critical infrastructures. 💻 Join our software operations and reliability team! We are looking to strengthen our team with a Software Operations & Maintenance Lead , responsible for ensuring the availability, performance, stability and continuous improvement of key software systems in mission‑critical environments. 💡 What will you do? - Supervise the day‑to‑day operation of software systems to ensure availability, performance, and correct functionality. - Perform corrective and preventive maintenance , detecting issues, analysing root causes, and anticipating potential failures. - Manage and implement updates, patches and enhancements , guaranteeing minimal service impact. - Handle, analyse and resolve user‑reported incidents , coordinating and escalating when necessary. - Monitor systems using tools such as Zabbix, OpenSearch or Dynatrace to detect anomalies and prevent service degradation. - Optimize application and database performance (PostgreSQL, Oracle, SQL, PL/SQL). - Drive operational improvements and automate recurring maintenance tasks (CI/CD, scripting, etc.). - Track and report operational KPIs , ensuring compliance with SLAs . - Collaborate within Agile environments (Scrum/Kanban) and participate in full software lifecycle processes. 🎯 What are we looking for? Don’t worry if you don’t meet 100% of the requirements — we’d still love to get to know you and see what you can bring! 🚀 ✅ Must‑have: - 3–5 years of experience in software operations and maintenance. - Basic to intermediate knowledge of AWS and cloud environments. - Strong command of Java / Spring Boot and understanding of microservices architecture . - Experience managing and optimizing databases (PostgreSQL, Oracle, SQL, PL/SQL). - Hands‑on experience with monitoring tools (Zabbix, Dynatrace, OpenSearch). - Skills in automation , scripting and CI/CD pipelines. - Knowledge of Git and modern development environments. - Experience working with Scrum and/or Kanban . - High level of English (minimum B2). 🌟 Nice to have: - Experience or certification in ITIL / Service Management . - Familiarity with corporate tools: Remedy ITSM, IBM Maximo, Jira . - Functional knowledge in mobility, maintenance, ticketing or EMV‑based systems. - Experience in operational analysis, reporting and continuous improvement. 🤝 What we offer - Stability and long‑term growth: Participate in large‑scale, high‑impact projects within a financially solid company. - Innovative, high‑reach projects: Work with cutting‑edge technology that has national and international impact. - A close and transparent environment: Direct communication, supportive teams and a collaborative culture. - Real flexibility: Hybrid work model and true work‑life balance. - A personalised career development plan: Tailored pathways for your professional growth. - Continuous training: Access to more than 6,000 courses . - Exclusive benefits: Well‑being programs, discounts and flexible compensation. - Competitive salary aligned with your experience. 🕓 What does our selection process look like? - Profile review 🔍: We evaluate your experience and skills to ensure alignment with the role. - Initial contact (5–10 min) 📞: If you get a call from an unknown number — it’s us! A short conversation to get to know you and clarify details. - Technical interview 🤝: Meet the team, learn about the project, discuss your technical expertise, and complete brief competency and English assessments (if needed). - Interview with the Talent Acquisition team 🤝: Get to know our values, culture, career model and assess mutual fit. - Offer and onboarding 🎉: If everything aligns, you’ll join the team and start this new chapter with us! ⏳ Estimated process duration: 2 weeks. 🌈 Our Commitment At Indra, we foster a work environment where every person is treated with respect and dignity, ensuring equal opportunities in recruitment, training and career development. We are committed to a workplace free from discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status or any other personal or social circumstance. 🏅 Indra is a Top Employer 2026! Join a company certified as one of the best employers in Spain, thanks to our comprehensive HR model and employee‑focused culture.