ServiceNow Senior TechConsultant (m/f/d)

Job Description Senior ServiceNow Consultant Role Overview The Senior ServiceNow Consultant will play a key role in the technical implementation and customization of the ServiceNow ITSM platform, supporting solution design and ensuring that the platform follows ServiceNow best practices. Key Responsibilities - Design and implementation of ServiceNow ITSM solutions - Configuration and development within a domain separated ServiceNow instance - Development of business rules, client scripts, workflows, and UI policies - Support of ServiceNow integrations with external systems - Participation in technical design discussions - Collaboration with stakeholders and project teams - Ensuring adherence to ServiceNow best practices Qualifications Required Skills - Strong experience with ServiceNow platform development - Deep knowledge of ITSM processes - Experience with domain separated ServiceNow environments - Solid knowledge of JavaScript - Experience in enterprise ServiceNow implementations Certifications - CSA – mandatory - CIS ITSM – recommended Language Requirements - English – professional working proficiency - German – nice to have (project environment is German-speaking) Additional Information What do we offer you? Work environment & flexibility - International, dynamic and collaborative environment - T-Social: social initiatives (sports, community, health, ...) - Hybrid work model (remote/on-site) - Flexible working hours Growth & development - Customized training: access to Coursera to learn whatever you want, whenever you want - Weekly language classes (English, Spanish & German) - International Mentoring Sessions & Experience Days Compensation & benefits - Flexible compensation plan (health insurance, meal vouchers, childcare, transport) - Telemedicine - Life and accident insurance - Social fund Wellbeing & time off - 26+ working days of vacation per year - Free access to specialist services (medical, legal, wellness) - 100% salary coverage during medical leave And many more advantages of being part of T-Systems! If you are looking for a new challenge, do not hesitate to send us your CV! Please send CV in English. Join our team! T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer. Company Description T‑Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, eager to learn, take on challenges, and contribute ideas that transform our customers’ experience. We trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits. We are one global team, guided by respect, integrity, and a passion for doing better every day.