SAP Technical & Service Delivery Specialist

Descripción de puesto: We are seeking a highly skilled SAP Technical & Service Delivery Specialist with expertise in S/4HANA to join our team at Airbus Defence and Space SAU. This role is unique in its dual focus: providing deep SAP Basis expertise while acting as service delivery manager (SAP Hosting) coordinating our service providers supporting our SAP landscape. The successful candidate will not only support and evolve our SAP systems but will also own the end-to-end service delivery (SAP Hosting) required for our mission-critical operations. Job Responsibilities SAP Technical Operations - Perform SAP Basis administration tasks, including installation, configuration, patching, and upgrades of S/4HANA systems. - Monitor SAP system performance, availability, and stability, proactively identifying and resolving issues. - Ensure SAP transport management system (TMS) and ensure smooth deployment of changes. - Troubleshoot and resolve complex technical issues related to SAP S/4HANA, including database, operating system, and application layers. Server Delivery & Infrastructure Management - End-to-End Service Delivery: Managing SLAs, KPIs, change request adn service improvement initiative focusing on related server assets, from capacity planning and hardware/virtual specification to deployment and integration into the production landscape. - Infrastructure Orchestration: Ensure the provisioning and configuration of high-performance compute, memory, and storage resources specifically optimized for SAP HANA workloads. - Deployment Automation: Drive the use of automation tools (e.g., Ansible, Terraform) to streamline the delivery of SAP application servers and database nodes. - Lifecycle & Capacity Management: Proactively manage server hardware/virtual lifecycles, ensuring capacity meets future SAP growth requirements and managing technical upgrades of the underlying infrastructure. - Vendor & Environment Integration: Coordinate with infrastructure teams to ensure seamless delivery of server components and successful integration into the Airbus network and security perimeter. Collaboration & Documentation - Participate in SAP project implementations, migrations, and system landscape transformations. - Collaborate with functional teams, developers, and infrastructure teams to ensure seamless SAP operations. - Document technical configurations, server delivery workflows, and troubleshooting steps. - Provide technical support and guidance to end-users and other IT teams. Job Qualifications Education & Experience - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience as an SAP Basis Administrator or Technical Specialist with a strong focus on S/4HANA. - Demonstrated experience in Servcie Delivery Management , including the provisioning, deployment, and lifecycle management of enterprise-grade server infrastructure. Technical Skills - In-depth knowledge of SAP HANA database administration and its specific hardware/resource requirements. - Proficiency in Infrastructure-as-Code (IaC) and automation tools used for server provisioning and configuration management. - Strong understanding of enterprise server architecture (Compute, Storage, Networking) and virtualization technologies (VMware, Nutanix, or Cloud-native environments). - Experience with SAP system hosting environments (on-premise, cloud, hybrid). - Strong understanding of SAP architecture, infrastructure components, and integration points. Soft Skills & Certifications - Excellent problem-solving and analytical skills with a "delivery-focused" mindset. - Ability to work independently and manage complex technical delivery timelines in a fast-paced environment. - Strong communication and interpersonal skills for coordinating between SAP functional teams and Infrastructure vendors. - SAP certifications in Basis or HANA are a plus. - Certifications in Cloud Architecture (AWS/Azure) or Infrastructure Automation are a significant advantage. Este puesto requiere identificar los posibles riesgos que supone el incumplimiento, además de compromiso para actuar con integridad, ya que esta es la base del éxito, la reputación y el crecimiento sostenido de la Empresa. Empresa: Airbus Defence and Space SAU Tipo de contrato: Contrato indefinido ------- Nivel de experiencia: Profesional Familia de puestos: Digital Al enviar su CV o solicitud, otorga su consentimiento a Airbus para que use o almacene información sobre usted a efectos de supervisión relacionados con su solicitud o futuro empleo. Únicamente Airbus usará dicha información. Airbus está comprometido con lograr una plantilla laboral diversa y crear un entorno laboral inclusivo. Celebramos todas las solicitudes, independientemente del bagaje cultural y social, o la edad, el género, las discapacidades, la orientación sexual o las creencias religiosas. Airbus está, y siempre ha estado, comprometido con la igualdad de oportunidades para todos. Como tal, nunca pediremos ningún tipo de cambio monetario en el marco de un proceso de contratación. Cualquier suplantación de la identidad de Airbus para hacerlo debe ser comunicada a emsom@airbus.com . En Airbus, apoyamos trabajar y colaborar de forma mas ágil y flexible. Siempre que sea posible, se promoverán condiciones de trabajo flexibles e innovadoras.