PI Omnichannel Solution Architect - Pharma Medicines GPS

En Roche puedes ser tú mismo y sentirte valorado por tus cualidades únicas. Nuestra cultura fomenta la expresión personal, el diálogo abierto y las conexiones genuinas, donde eres valorado, aceptado y respetado por lo que eres, permitiéndote prosperar tanto de manera personal como profesionalmente. Así es como buscamos prevenir, detener y curar enfermedades y asegurarnos de que todos tengan acceso a la atención sanitaria hoy y para las futuras generaciones. Únete a Roche, donde cada voz importa. La posición The Senior Solution Architect will design business-driven, standards-based, and future-ready solutions to enable Roche’s omnichannel orchestration capabilities. This role focuses on building and scaling an integrated ecosystem leveraging Adobe Experience Platform (RT-CDP, AJO, CJA), ensuring alignment with enterprise architecture, data strategy, and governance standards. You will operate within a complex, multi-solution environment, driving the architecture vision across data, platforms, and activation use cases. The role requires balancing current delivery needs with long-term scalability, while ensuring robust handling of non-functional requirements (NFRs), data privacy, and system performance. Description of the area Job Responsibilities Architecture & Design - Define end-to-end omnichannel architecture aligned with business and enterprise standards - Establish data models, identity frameworks, and integration patterns - Manage NFRs (performance, scalability, security, compliance) Data & Integration - Integrate CRM, MDM, consent, and web/app event data Enable unified customer profiles and audience segmentation - Ensure data quality, governance, and privacy compliance Platform (Adobe Stack) - Architect and guide implementation of RT-CDP, AJO, and CJA - Enable real-time segmentation, journey orchestration, and activation - Ensure seamless integration with enterprise systems Real-time & Orchestration - Design event-driven and streaming architectures - Enable multi-channel activation (email, paid media, others) - Establish reusable audience and journey frameworks Strategy & Delivery - Define architecture roadmap and support delivery across use cases - Identify risks, dependencies, and optimization opportunities - Drive adoption of best practices, patterns, and new technologies Stakeholder Management - Collaborate across business, product, and tech teams - Communicate complex concepts clearly and drive alignment Qualifications Experience - Proven experience in solution architecture within data and martech ecosystems - Experience with CDPs and omnichannel platforms (Adobe preferred) - Experience working in global, cross-functional teams - Certifications on Adobe stack - (AJO, CJA and RT-CDP) Technical Skills - Strong understanding of: - Customer data platforms, identity resolution, segmentation - Event-driven / streaming architectures - Integration with CRM, MDM, consent systems - Experience with APIs, cloud data platforms, and data governance concepts (GDPR) What Success Looks Like - Scalable omnichannel architecture aligned with enterprise standards - Reliable data foundation enabling unified profiles and segmentation - Real-time orchestration and activation across channels - Measurable business impact through improved customer engagement - Strong stakeholder alignment through clear communication and effective translation of complex concepts into business value - Ability to influence and drive adoption of architectural decisions across cross-functional teams Quienes somos Alcanzar un futuro más saludable es lo que nos impulsa a innovar. Juntos, más de 100.000 empleados en todo el mundo están dedicados a avanzar en la ciencia, asegurando que todos tengan acceso a la atención sanitaria hoy y para las futuras generaciones. Nuestros esfuerzos resultan en más de 26 millones de personas tratadas con nuestros medicamentos y más de 30 mil millones de pruebas realizadas con nuestros productos de Diagnósticos. Nos damos apoyo mutuamente para explorar nuevas posibilidades, fomentar la creatividad y mantener altas nuestras ambiciones, para poder ofrecer soluciones sanitarias que cambian la vida e impactan a nivel global. Construyamos juntos un futuro más saludable. Roche es una empresa que ofrece igualdad de oportunidades.