Network Observability Engineer

En Roche puedes ser tú mismo y sentirte valorado por tus cualidades únicas. Nuestra cultura fomenta la expresión personal, el diálogo abierto y las conexiones genuinas, donde eres valorado, aceptado y respetado por lo que eres, permitiéndote prosperar tanto de manera personal como profesionalmente. Así es como buscamos prevenir, detener y curar enfermedades y asegurarnos de que todos tengan acceso a la atención sanitaria hoy y para las futuras generaciones. Únete a Roche, donde cada voz importa. La posición At Roche, our network is the backbone of our innovation—connecting researchers, labs, and offices across the globe. As a Network Observability Engineer, you won’t just be building dashboards for network engineers; you will be architecting the systems that ensure our global teams can collaborate on life-saving medicine without interruption. You will join the Network Management Services team, a global group of specialized engineers sitting at the heart of Roche’s infrastructure strategy. Your work directly influences how our global network is designed, monitored, and optimized. At Roche, observability isn't an afterthought; it is a strategic requirement that transforms raw data into the operational intelligence we need to stay ahead. Main Responsibilities: - Architecture & Scaling: Design and scale our observability stack (LogicMonitor, ThousandEyes, LiveNX) to provide real-time insights across a massive global footprint. - Data Acquisition & Integration: Develop and maintain methods for extracting network data using various mechanisms, including SNMP, APIs, and network telemetry/streaming data. - System Administration & Tooling: Utilize Linux and system administration knowledge to maintain monitoring infrastructure and integrate various open-source and commercial tools. - Innovate & Prototype: Evaluate new monitoring solutions and open-source visualization tools (e.g., Grafana) to enhance our observability stack and stay ahead of industry trends. - Proactive Problem Solving: Use monitoring data to identify network performance issues, bottlenecks, and anomalies to reduce Mean Time to Resolution (MTTR) and prevent future incidents. - Unified Analytics & Stakeholder Reporting : Work in the design and implementation of a centralized observability dashboard fed by our corporate Data Lake. You will synthesize disparate data types—including technical network telemetry, financial metrics, and ITSM process data—into meaningful, actionable reports for both internal technical teams and external business stakeholders. Qualifications : Education/ Experience: - Bachelor’s degree in Computer Science, Engineering, or equivalent work experience. - 3+ years in Network Operations, SRE, or DevOps environments. Automation Skills: - Deep proficiency in Linux/Unix and automation (Python, Bash, or Ansible) Connectivity Foundation: Good understanding of connectivity technologies (CCNA level or equivalent experience). Tooling Expertise: - Hands-on experience with modern observability platforms and the ability to turn raw telemetry into actionable insights. Data-Driven Mindset: - Experience with API-based data collection and integrating disparate data sources into unified dashboards. Cross-Domain Data Analytics : - Experience working with Data Lakes to aggregate and normalize disparate data types (e.g., technical network telemetry, financial metrics, and ITSM process logs) into cohesive, stakeholder-facing reports and business intelligence dashboards. Quienes somos Alcanzar un futuro más saludable es lo que nos impulsa a innovar. Juntos, más de 100.000 empleados en todo el mundo están dedicados a avanzar en la ciencia, asegurando que todos tengan acceso a la atención sanitaria hoy y para las futuras generaciones. Nuestros esfuerzos resultan en más de 26 millones de personas tratadas con nuestros medicamentos y más de 30 mil millones de pruebas realizadas con nuestros productos de Diagnósticos. Nos damos apoyo mutuamente para explorar nuevas posibilidades, fomentar la creatividad y mantener altas nuestras ambiciones, para poder ofrecer soluciones sanitarias que cambian la vida e impactan a nivel global. Construyamos juntos un futuro más saludable. Roche es una empresa que ofrece igualdad de oportunidades.