Manufacturing Directory Services - RDT Identity & Access Management

En Roche puedes ser tú mismo y sentirte valorado por tus cualidades únicas. Nuestra cultura fomenta la expresión personal, el diálogo abierto y las conexiones genuinas, donde eres valorado, aceptado y respetado por lo que eres, permitiéndote prosperar tanto de manera personal como profesionalmente. Así es como buscamos prevenir, detener y curar enfermedades y asegurarnos de que todos tengan acceso a la atención sanitaria hoy y para las futuras generaciones. Únete a Roche, donde cada voz importa. La posición We are looking for an IT senior engineer to join one of our teams in Roche Digital Technology. In Roche Digital Technology we focus on delivering technology that evolves the practice of medicine and helps patients live longer, better lives. You will be responsible for the Design and Implementation of Directory Services (mainly Microsoft Active Directory) solutions and tier 2-3 operational support, performance, lifecycle management and continuous improvement of the underlying technologies. You will be part of multiple initiatives or projects with multiple specialists across multiple time zones in order to achieve the organizational objectives. As a Manufacturing Specialist Directory Services you would be part of a multicultural and global team protecting our information and assets from unauthorized access, security risks and cyber attacks. Job Responsibilities - Collaborate in small to medium sized technical teams and contribute to the end to end design of infrastructure solutions producing and maintaining sufficient documentation. - Interact with senior internal and external partners on significant technical matters and contribute to determining success criteria and evaluation of promising solutions/technologies via Proofs of Concepts (PoC’s) and feasibility studies. - Providing 2nd and 3rd level support. Operationally manage and support and implement the Directory Services Infrastructure on premises for manufacturing environments and its associated compliments and applications. - Proactively monitor systems and platforms for performance, availability and capacity management and ensure that the solution and component escalations are minimized. - Promptly responding to customer requests, resolve incidents and implement changes, ensuring a high level of customer engagement and satisfaction - Understanding, implementing and following relevant concepts of ITIL, GxP and Project Management. These include Request Management, Incident Management, Change Management, Problem Management, Document Management, Qualification and Validation and Project Management - Actively focusing on own self-development and creating actionable plans to improve - Provide 24x7 on-call support. Flexibility regarding working hours - Occasional international travel is required Qualifications Education / Experience - Bachelor's Degree in computer science, engineering or related discipline; or recognition of prior working experience which is equivalent. - 4+ years experience administering and advance troubleshooting in Active Directory - Robust experience working in a major global organization, preferably in a regulated industry Technical Skills - Strong design and hands-on technical background. Solid experience on Microsoft Active Directory, Lightweight Directory Services (LDAP) and desirable in Entra ID. - Powershell Scripting skills will be required - Ability to apply tools, principles, concepts, and techniques related to requirements, data, usability, and process analysis in practical scenarios - Skill in evaluating change and technology impacts with increasing accuracy, and breaking down complex technical concepts with minimal guidance Additional Qualifications - Proven interpersonal skills to interact effectively with individuals in multiple countries and in varying cultures - Willingness to continually evolve, acquire and maintain the technical and soft skills appropriate to the requirements of this position - Committing to operational excellence, with a willingness to cross-train and to learn additional technical expertise - Taking a proactive, collaborative and supportive approach when interacting with colleagues - Strong customer focus and a highly responsive service delivery and support ethic - Adaptable to change in a large organization - Excellent communication negotiation and documentation skills - Strong spoken and written English - Strong analytical and logical reasoning skills to identify discrepancies, challenge assumptions, and confidently present solutions #RDT2026 Quienes somos Alcanzar un futuro más saludable es lo que nos impulsa a innovar. Juntos, más de 100.000 empleados en todo el mundo están dedicados a avanzar en la ciencia, asegurando que todos tengan acceso a la atención sanitaria hoy y para las futuras generaciones. Nuestros esfuerzos resultan en más de 26 millones de personas tratadas con nuestros medicamentos y más de 30 mil millones de pruebas realizadas con nuestros productos de Diagnósticos. Nos damos apoyo mutuamente para explorar nuevas posibilidades, fomentar la creatividad y mantener altas nuestras ambiciones, para poder ofrecer soluciones sanitarias que cambian la vida e impactan a nivel global. Construyamos juntos un futuro más saludable. Roche es una empresa que ofrece igualdad de oportunidades.