Lead Network Engineer

Job Description Summary We are looking for a skilled and motivated Lead Network Engineer to join our team. This role is ideal for a professional with solid hands-on experience in network support, troubleshooting, and security operations within enterprise or data center environments. You will play a key role in maintaining network reliability, resolving incidents, validating configurations, and supporting secure, high-performing network infrastructure across a global environment. If you enjoy solving complex networking challenges and collaborating with cross-functional teams, this could be a great fit. Job Description Roles and Responsibilities In this role, you will: - Network Troubleshooting: Diagnose and resolve network related issues, both hardware and software, ensuring minimal downtime. - ​Layer 2 & Layer 3 Support: Provide troubleshooting support for routing and switching environments. - UTM Firewall Management: Work with UTM firewalls to update security and traffic polices, debug traffic flows and firewall rules. - Network Configuration Design and Validation: Review and validate network configurations to ensure they align with company standards and best practices. - Performance Monitoring: Utilize network monitoring tools to validate the health and performance of all network systems. - Documentation and Reporting: Maintain accurate network documentation, including configurations and diagrams to accurately depict steady state information. - Collaboration: Work closely with other IT team members, vendors and customers located throughout the world. - Incident Response: Act as a point of contact for resolving network related incidents and outages. (There is no requirement for on call support) Required Skills and Experience: - Certifications: At least CCNA(Cisco Certified Network Associate) or equivalent certification. Certifications in security, OS, and automation are a plus. - Relevant years of experience in a network support or TAC, ideally with exposure to enterprise or datacenter environments. - Strong understanding of layer 2 and layer 3 technologies and protocols. - In-depth knowledge of TCP, UDP, Multicast, and Network Virtualization. - Vendor agonistic knowledge across firewall technologies. - Analytical problems solving skills. - Experience with network performance monitoring, scripting languages and automation (Docker, Python, Ansible) is a plus. - Excellent written and verbal communication skills with the ability to explain complex IT issues to nontechnical stakeholders. Education Qualification - A degree in Computer Science, Information Technology, or related field is preferred. - CCNA (Cisco Certified Network Associate) Additional Information Relocation Assistance Provided: No