Force Effectiveness Professional

En Roche puedes ser tú mismo y sentirte valorado por tus cualidades únicas. Nuestra cultura fomenta la expresión personal, el diálogo abierto y las conexiones genuinas, donde eres valorado, aceptado y respetado por lo que eres, permitiéndote prosperar tanto de manera personal como profesionalmente. Así es como buscamos prevenir, detener y curar enfermedades y asegurarnos de que todos tengan acceso a la atención sanitaria hoy y para las futuras generaciones. Únete a Roche, donde cada voz importa. La posición As a Sales Effectiveness Analyst (CRM Support) , you will serve as a core technical analytics and field enablement resource within the Commercial Excellence subchapter. Reporting hierarchically to the Commercial Excellence Lead and receiving functional direction from the Sales Effectiveness Specialist, your mission will be to build interactive BI dashboards, perform data quality audits, generate standard performance reports, and deliver hands-on CRM sales support to enable field excellence. Your Main Responsibilities - BI Dashboard Engineering & Maintenance: Design, build, publish, and maintain interactive commercial analytics dashboards (Power BI / Salesforce) tracking sales performance, pipeline metrics, and conversion rates. - Data Quality Auditing & Error Controls: Execute routine data audits and validation checks across commercial data sets to detect anomalies and enforce data entry rules ( Calidad e Integridad de la Información ). - Operational CRM Sales Support & Field Enablement: Provide direct operational and workflow support to field sales representatives, assisting with opportunity tracking, account updates, and CRM query resolution. - Standard Commercial Reporting: Generate, format, and distribute standard weekly and monthly sales reports for Sales Leadership, Marketing, and Customer Service. - Process Mapping & Documentation Support: Assist the Senior Specialist in mapping commercial workflows between Sales, Marketing, Technical Service, and Finance, while documenting standard operating procedures. - Pipeline & Activity Analytics: Analyze lead-to-opportunity conversion rates, activity volume, and customer engagement metrics to highlight key trends and insights. Who You Are - Education: University degree in Business Administration, Economics, Engineering, Statistics, Data Analytics, or a related field. - Experience: 1 to 3 years of hands-on experience in data analytics, commercial reporting, business intelligence, or sales operations. - Technical Expertise: Proficient with BI visualization tools (Power BI, Tableau), advanced Excel / data modeling, and familiar with CRM platforms (Salesforce). - Core Competencies: Strong numerical acumen, rigorous attention to detail, customer-service orientation, and a collaborative mindset. - Languages: Fluent in both Spanish and English. What is Here for You - Impactful Work: Contribute directly to commercial decision-making and field success within a global leader in healthcare and diagnostics. - Professional Growth: Opportunities for continuous learning, cross-functional collaboration (across Sales, Marketing, Technical Service, and Finance), and career advancement within Commercial Excellence. - Collaborative Environment: Work alongside a supportive team dedicated to innovation, high standards, and empowering healthcare solutions. Quienes somos Alcanzar un futuro más saludable es lo que nos impulsa a innovar. Juntos, más de 100.000 empleados en todo el mundo están dedicados a avanzar en la ciencia, asegurando que todos tengan acceso a la atención sanitaria hoy y para las futuras generaciones. Nuestros esfuerzos resultan en más de 26 millones de personas tratadas con nuestros medicamentos y más de 30 mil millones de pruebas realizadas con nuestros productos de Diagnósticos. Nos damos apoyo mutuamente para explorar nuevas posibilidades, fomentar la creatividad y mantener altas nuestras ambiciones, para poder ofrecer soluciones sanitarias que cambian la vida e impactan a nivel global. Construyamos juntos un futuro más saludable. Roche es una empresa que ofrece igualdad de oportunidades.