Customer seervice internship

Company: La Veste Location: Madrid, Spain Employment Type: Full-Time Start Date: Immediate La Veste is a Spanish fashion brand known for its bold creativity, timeless style, and vintage-inspired collections, all crafted in Spain. We are looking for a passionate and customer-focused professional to join our team and help deliver an exceptional experience to our growing international community. Key Responsibilities - Serve as the primary point of contact for customers via email, chat, and social media. - Provide outstanding support before, during, and after purchase. - Assist customers with product information, sizing, availability, and orders. - Manage order tracking, returns, exchanges, and issue resolution. - Maintain accurate customer records within CRM systems. - Work closely with the e-commerce, logistics, and marketing teams to ensure a seamless customer journey. - Identify opportunities to improve customer satisfaction and loyalty. Requirements - Excellent written and verbal communication skills in English (Spanish is a plus). - Previous experience in Customer Service, Customer Experience, Retail, Fashion, or E-commerce. - Strong problem-solving and organizational skills. - Customer-oriented mindset with high attention to detail. - Ability to multitask in a fast-paced environment. - Immediate availability. WHAT WE OFFER Immediate start. Opportunity to work with a fast-growing international fashion brand. Creative, dynamic, and collaborative work environment. Employee discounts on La Veste collections. Professional growth and development opportunities.