CIC Clerk

Working at Freudenberg: We will wow your world! Responsabilidades: Additional Responsibilities Interactions (internal & external) - Key Responsibilities - work with clients on shipments, receivables, receipts of goods, reserves, claims - manage the customer database in SAP - maintenance of prices / conditions and customer master data - work in SAP: loading orders; invoicing; picking / unpacking of goods; registration of shipping documents; control of accounts receivable; returns; statement of goods for managers and for events; maintaining a register of write-offs of goods; establishment of a price list and maintenance of discounts for distributors - daily formation of the schedule of shipment of goods for a warehouse, planning of joint work - monitor the level of service and delivery times, proposing possible solutions for improvement in order to reach the company's targets - receive complaints from customers, ensuring an efficient solution to the claim and a quick closure of the process - interaction with transport companies - work with the Sales and Marketing Department (control over the implementation of the sales plan; launch of marketing campaigns, timing control, compliance with conditions; information letters for employees and partners) - account of marketing materials and product samples for managers - control of return of consignment notes from the consignees - Warehouse, Sales, Marketing, Controlling, Accounting - Forwarders, Customers, Suppliers Conocimientos: Specific Knowlegde Specific Skills - Professional Experience and Education - higher education - 2+ years’ experience in same position - knowledge of English – Intermediate - knowledge of SAP (or ERP-based programs) - attentiveness, accuracy - client orientation - good communication skills - stress resistance - ability to work in a team ‎ ‎ El Grupo Freudenberg es un empleador que ofrece igualdad de oportunidades y está comprometido con la diversidad y la inclusión. Las oportunidades de empleo están disponibles para todos los solicitantes y asociados sin distinción de raza, color, religión, credo, género (incluido el embarazo, parto, lactancia o afecciones médicas relacionadas), identidad o expresión de género, origen nacional, ascendencia, edad, discapacidad física o mental, información genética, estado civil, estado familiar, orientación sexual, estado protegido militar o veterano, o cualquier otra característica protegida por la ley aplicable. Freudenberg Home and Cleaning Solutions Iberica S.L.U.