Azure Cloud Operations & Application Support Specialist

GFT es una compañía pionera en transformación digital. Diseñamos soluciones de negocio centradas en la inteligencia artificial (AI-Centric), modernizamos infraestructuras de TI y desarrollamos sistemas core de nueva generación para líderes del sector bancario, asegurador e industrial. En estrecha colaboración con nuestros clientes, desafiamos los límites para ayudarles a alcanzar todo su potencial. What are we looking for? We are looking for an Azure Cloud Operations & Application Support Specialist with solid hands-on experience in Microsoft Azure to support the maintenance, stability and continuous improvement of a complex cloud infrastructure within the financial services sector. The role combines strong technical expertise in cloud operations, troubleshooting and automation with a consultancy-oriented approach. You will act as a bridge between Cloud technical teams and business application owners, helping investigate issues, coordinate their resolution and ensure the stability and efficiency of the Azure environment. Your main responsibilities - Monitor Microsoft Azure environments, analyse alerts and perform incident triage, distinguishing false positives from critical infrastructure issues requiring immediate action. - Manage alerts and operational tasks using Atlassian tools. - Investigate and troubleshoot technical issues related to Azure infrastructure and connectivity, including: Public and Private Endpoints, API Management, Application Gateway and Storage Accounts - Manage identity and access lifecycle activities, including the rotation of expiring secrets in App Registrations and certificates in Enterprise Applications. - Support the provisioning and configuration of new cloud environments, including subscriptions, resources and repositories. - Develop and maintain Infrastructure as Code using Terraform and Ansible, following automation, reusability and version control best practices. - Contribute to the continuous improvement of cloud automation, deployment and operational processes. Required Skills - Solid hands-on experience with Microsoft Azure in production environments. - Experience in cloud infrastructure operations, maintenance and troubleshooting. - Good knowledge of Azure services and concepts related to: - App Registrations and Enterprise Applications, Networking and connectivity, Public and Private Endpoints, API Management, Application Gateway, Storage Accounts, Azure subscriptions and resource management - Experience with Infrastructure as Code (IaC). - Practical experience with Terraform and Ansible. - Good understanding of automation, scripting and DevOps concepts. - Experience with incident management and tracking tools, preferably Atlassian/Jira. - High level of English, as you will work in an international environment. Nice to Have - Knowledge of Azure Identity and Access Management. - Experience with SSO configuration and certificate and secret management. - Knowledge of cloud governance and cost management. - Familiarity with CI/CD practices and pipelines. Soft Skills - Strong analytical and technical problem-solving skills. - Proactive mindset and focus on continuous improvement. - Ability to independently manage and follow up on technical incidents. - Strong communication skills with both technical and non-technical stakeholders. En GFT consideramos que la diversidad es uno de nuestros pilares fundamentales y promovemos un entorno de trabajo inclusivo basado en la cooperación y el respeto mutuo. Ofrecemos igualdad de oportunidades a todas las personas sin tener en cuenta su raza, origen cultural, sexo, edad, orientación sexual, identidad de género, discapacidad o creencias religiosas. GFT dispone y ha registrado un Plan de Igualdad que recoge las medidas a adoptar con el objetivo de alcanzar en la empresa la igualdad de trato y de oportunidades entre mujeres y hombres y a eliminar, si es que la hay, la discriminación por razón de sexo. ¡Únete a nuestro equipo global!